"Read timed out" при установке virtualenv

пишу в консоли: py -m pip install --user virtualenv, сначала грузит что-то, но потом выдает ошибки;

вот все, что выдает:

Collecting virtualenv
  Downloading virtualenv-20.0.18-py2.py3-none-any.whl (4.6 MB)
     |██████████▌                     | 1.5 MB 27 kB/s eta 0:01:53ERROR: Exception:
Traceback (most recent call last):
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_vendor\urllib3\response.py", line 425, in _error_catcher
    yield
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_vendor\urllib3\response.py", line 507, in read
    data = self._fp.read(amt) if not fp_closed else b""
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_vendor\cachecontrol\filewrapper.py", line 62, in read
    data = self.__fp.read(amt)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\http\client.py", line 449, in read
    n = self.readinto(b)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\http\client.py", line 493, in readinto
    n = self.fp.readinto(b)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\socket.py", line 586, in readinto
    return self._sock.recv_into(b)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\ssl.py", line 1002, in recv_into
    return self.read(nbytes, buffer)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\ssl.py", line 865, in read
    return self._sslobj.read(len, buffer)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\ssl.py", line 625, in read
    v = self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_internal\cli\base_command.py", line 186, in _main
    status = self.run(options, args)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_internal\commands\install.py", line 331, in run
    resolver.resolve(requirement_set)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_internal\legacy_resolve.py", line 177, in resolve
    discovered_reqs.extend(self._resolve_one(requirement_set, req))
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_internal\legacy_resolve.py", line 333, in _resolve_one
    abstract_dist = self._get_abstract_dist_for(req_to_install)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_internal\legacy_resolve.py", line 282, in _get_abstract_dist_for
    abstract_dist = self.preparer.prepare_linked_requirement(req)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_internal\operations\prepare.py", line 482, in prepare_linked_requirement
    hashes=hashes,
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_internal\operations\prepare.py", line 287, in unpack_url
    hashes=hashes,
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_internal\operations\prepare.py", line 159, in unpack_http_url
    link, downloader, temp_dir.path, hashes
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_internal\operations\prepare.py", line 303, in _download_http_url
    for chunk in download.chunks:
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_internal\utils\ui.py", line 160, in iter
    for x in it:
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_internal\network\utils.py", line 39, in response_chunks
    decode_content=False,
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_vendor\urllib3\response.py", line 564, in stream
    data = self.read(amt=amt, decode_content=decode_content)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_vendor\urllib3\response.py", line 529, in read
    raise IncompleteRead(self._fp_bytes_read, self.length_remaining)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\contextlib.py", line 100, in __exit__
    self.gen.throw(type, value, traceback)
  File "C:\Users\User\AppData\Local\Programs\Python\Python36\lib\site-packages\pip\_vendor\urllib3\response.py", line 430, in _error_catcher
    raise ReadTimeoutError(self._pool, None, "Read timed out.")
pip._vendor.urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='files.pythonhosted.org', port=443): Read timed out.

не знаю что делать, помогите, пожалуйста